We are looking for a new team member to deliver exceptional service to our stakeholders - candidates, customers, suppliers and consultants. You will manage compliance, liaise with our payroll provider for onboarding contractors, support a busy team of recruitment consultants with administrative processes, event coordination and ensure the smooth running of our office.
We would like to provide an opportunity to an entry level applicant who has aspirations for a career in business operations. If you have 1-2 years Reception/Office experience or have been a Concierge in a Hotel, and want to move into a corporate office environment this could be the right position for you. We are looking for 5 star customer service, someone who loves to deliver a positive experience for stakeholders and has the ability to pick up administrative processes quickly.
The position will involve:
- Liaise directly with contractors, providing a streamlined positive onboarding experience
- Follow compliance processes and ensure required documentation is collected
- Produce and distribute employment documents
- Assist contractors and clients with timesheet queries via phone or email, ensuring payroll deadlines are met
- Produce reports
- Update and maintain data in a number of systems, including Jobadder, Trello and Excel
- Support internal audits
- Act as a point of contact with suppliers
- Monitor and action group inbox
- Answer incoming calls to mainline, welcome visitors and maintain presentation of our 'front of house' areas
- Event coordination
- General support to our Operations Manager, Leadership group and team of recruitment consultants
- 1-2 years professional experience - would suit Hotel front desk or Reception experience in a 5* customer-focused role
- Tech savvy and can pick up new software and systems with ease
- Can work autonomously and demonstrate initiative to take appropriate action without being prompted
- High attention to detail - essential
- Demonstrates genuine care for stakeholders, and follows through on commitments
- Is results focused and takes responsibility
- Sets high expectations of themselves, is results focused and can resolve issues
- Professional communicator, a positive attitude and enjoys collaborating
- A level of flexibility to work from home 1 day per week, once you're up and running
- Participate in regular team and individual incentives where you can be rewarded with trips, activities and prizes.
- Monthly Lunch Club and quarterly Social Club
- Regular feedback and recognition 'shout outs'
- We’ll save you a few dollars with our inhouse coffee machine and barista training!
- Relax after a busy week with Friday wrap-up at our office bar
For more information about life at Aspect, please visit our website www.aspectpersonnel.com.au
