This is an excellent opportunity for an organised and customer-focused administrator looking to establish or further their career within local government planning. Working alongside experienced planners, you'll play a vital role in supporting the administration of planning applications while delivering exceptional service to internal and external stakeholders.
Key responsibilities include:
- Providing professional customer service via phone, email and face-to-face enquiries.
- Processing and maintaining planning applications and records within council databases.
- Preparing correspondence and responding to enquiries relating to planning applications and permit processes.
- Supporting statutory planning processes and ensuring administrative tasks are completed in line with legislative requirements.
- Experience in administration or customer service, ideally within a fast-paced environment.
- Strong organisational skills with excellent attention to detail.
- Excellent written and verbal communication skills.
- A general understanding of statutory planning or local government processes will be highly regarded.
- Experience using systems such as GIS, CRM, CiA or similar databases is advantageous but not essential.
